| AUTO PAYMENT Frequently Asked Questions
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| What is Auto Payment?
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| Auto Payment is the hassle-free way of paying your Airnex bills. Through the Auto Payment service, payments for your Airnex bills are automatically charged from your bank or credit card account on your due date. This gives you great ease and comfort that you won’t incur any late charges for you are assured that your bills are always paid on time. |
| How much will you charge me if I would enroll in your Auto Payment service?
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| Our Auto Payment service is absolutely FREE OF CHARGE. As a bonus, we would even give you a total of $10 discount on your Airnex bill for five months when you enroll in our Auto Payment service today. Our Auto Payment service is therefore a win-win offer for you, because it would spare you from payment worries and at the same time will even provide you with additional savings once you are enrolled in the service. |
| What will I get if I enroll in the Auto Payment service?
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With our Auto Payment service, we will assure you that:
- Payments for your Airnex bills are automatically charged from your bank or credit card account on time
- No more worries on making payments and incurring late fees
- No more fuss on writing checks and mailing payments
- The service is absolutely FREE OF CHARGE–giving you bigger savings on time and money
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| How can I enroll in the Auto Payment service?
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Enrolling in the Auto Payment service is so easy. You can choose from these two simple options on how to enroll:
- Go to the “
Auto Payment Enroll Form
”, fill out the form, and then click on the submit button once you’re finished.
- Call our customer service hotline, 1-800-708-4884. Our customer service representatives will be pleased to assist you on your Auto Payment application and inquiries.
To spare you from the hassles of the tedious transactions with your bank, our team will then do the necessary arrangements with them once we have received your application for the Auto Payment service |
| What credit cards are accepted for the Auto Payment service?
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| Visa, Mastercard, Amex and Discover are the credit cards that are accepted in our Auto Payment service. |
| How will I know if my Auto Payment service has already been activated?
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| We will be contacting you once your Auto Payment service has been activated. We will also send you a confirmation e-mail to inform you of the Auto Payment service activation. This email also includes information on your Airnex email account and password for easier account management and viewing of your bills online. |
| How will I know the amount that will be deducted from my bank or credit card account each month?
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| The total amount due posted on your Airnex bill is the amount that will be deducted from your bank or credit card account on the due date. You will receive your e-bill via the email that you have provided on the Auto Payment application form. You can also view your monthly invoices online by logging in on the “
My Account
” section of our website. |
| What if I change my bank account or credit card number sometime in the future?
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To ensure that your payments will be credited on time, please call our customer service hotline once you have changed your bank or credit card account. Please provide us with the name of your new bank or credit card provider as well as your new bank or credit card number, and we'll take care of the all necessary arrangements for your account.
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| Auto Payment Home
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